Refund and Returns Policy

Thank you for shopping with Aarohaliving. We want you to love what you wear. If you’re not fully satisfied with your purchase, we’re here to help.

OVERVIEW

Our return and exchange policy lasts 15 days from the date of delivery. If more than 15 days have passed, unfortunately, we can’t offer a refund or exchange.

To be eligible for a return:

The item must be unused, unwashed, and in the same condition you received it.
It must be in the original packaging with all tags attached.

Certain items are non-returnable:

Gift cards
Downloadable digital products
Intimate wear (if introduced in future collections)
Custom-made or personalized products

We require a receipt or proof of purchase to process any return.
Please do not send your purchase back to the manufacturer.

REFUNDS

Once we receive and inspect your return, we’ll notify you via email about the status of your refund.

If approved, your refund will be processed and automatically applied to your original method of payment within a few business days.

LATE OR MISSING REFUNDS

Haven’t received your refund yet?

If you’ve done all this and still haven’t received your refund, please reach out to us at contact@aarohaliving.com.

First, check your bank account.

Then contact your credit card provider — processing can take a few days.

SALE ITEMS

Only regular-priced items may be refunded.
Sale items are final sale and cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange for the same item (size/color), email us at support@aarohaliving.com and send your item to:

📦 Aarohaliving Returns Department
[Insert physical return address here]

GIFTS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit once the return is processed.

If the item wasn’t marked as a gift, the refund will go to the original purchaser.

SHIPPING RETURNS

To return your item, please mail it to:

📦 Aarohaliving Returns Department
[Insert physical return address here]

You’ll be responsible for paying return shipping costs. Shipping fees are non-refundable.

If you’re returning a high-value item, consider using a trackable shipping service or purchasing shipping insurance — we can’t guarantee receipt of returned items.

NEED HELP?

We’re happy to assist!
Contact us at support@aarohaliving.com for any questions related to returns, refunds, or exchanges.